SureCrete Design Products
Concrete Overlays, Stains, Epoxy and Coatings
SureCrete Design Products is a manufacturer of decorative concrete, precast
concrete and specialty concrete products. In 1999 they were the first
manufacturer to bring out a concrete resurfacing overlay line that was
single component, Zero VOC and environmentally friendly. SureCrete is also
home to the Xtreme Series technology, a hybrid glass fiber reinforced
concrete formula that is standardized and pre-blended in a bag delivering
consistency and quality control to any size project. This high early
strength concrete casting blend boosts a 4-6 hour demold time and a
compressive strength of over 10,000 psi. We have the most diversified
portfolio of concrete restoration, precast, coloring agents, stains and
sealers under one company umbrella. Allowing each and every project to
manage quality control, warranty of product, and unsurpassed technical
support on every system.
SureCrete was born out of necessity in the late 90's. It all began as owner, Steve Thomas, started a decorative concrete installation company in the Tampa Bay & Orlando area. Steve had attended a home show in Orlando and was fascinated with decorative concrete. After researching several companies and attending a training class, he and his crews jumped head long into installations. Problems on jobs were continual: products were difficult to use and performed inconsistently. Two mix designs were supposed to accomplish everything from patching to spraying to stamping, just add a little more sand or cement. Latex emulsions had to be diluted with water at various, confounding rates. Customer service was ludicrous, if the telephone was ever answered. Technical support was absent; every problem was the installer's fault.
The absolute lack of assistance was intolerable for Steve, who had cut his teeth on customer service. An idea was launched: decorative concrete made easy, supported by a service-driven team. To make this idea a reality, Steve partnered with a close friend who was a real world cement "chemist." He knew mud and mix designs, not universities. Millions of dollars in research and development, countless hours of testing, and consulting with the chemists of the world's leading latex manufacturers have created some of the most user-friendly decorative concrete products available today. Supporting Steve's customer-first vision, a team was assembled that included the previously self-employed and those discouraged from other decorative concrete companies nearby. From sales to production to shipping to management, the entire culture at SureCrete is all about service.
Last Update: 2017-11-18